Refund Policy

Limited Refund Policy

Due to the digital nature of our content and to protect our intellectual property, refunds are only available under specific circumstances within 7 days of purchase.

Eligible Refund Situations

• Technical issues preventing access to content that we cannot resolve
• Duplicate purchases made in error
• Unauthorized charges (subject to verification)
• Product materially different from description

Non-Refundable Situations

• Change of mind after accessing content
• Completion of projects or lessons
• Downloaded materials or viewed content
• Requests made after 7 days from purchase
• Claims of insufficient skill level or time

Refund Process

1. Email us at support@portfoliopro.dev within 7 days of purchase
2. Include your order number and reason for refund request
3. Our team will review your request within 2 business days
4. If approved, refunds are processed within 5-10 business days
5. Refunds are issued to the original payment method

Content Protection

Upon any refund approval, immediate access to all course materials, projects, and associated content will be revoked. Any downloaded materials must be deleted.

Chargebacks

Initiating a chargeback instead of contacting us first may result in permanent account suspension and legal action. Please contact us first to resolve any issues.